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meexie
Joined: 08 Apr 2004
Posts: 5999
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 Posted: May 25, 2006 9:35 pm Post subject: |
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I'm glad I did a search here before buying - dangit! I really like those necklaces! I know that she's sold stuff through cut+paste before - anyone know if she's consigning anywhere? I'd feel much more secure about buying through a second party now that I've read this.
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rahime
Joined: 18 Oct 2005
Posts: 1099
Location: NoVa
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| Posted: May 26, 2006 5:38 am Post subject: |
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| there has to be someone else to complain to - doesn't she have to pay someone somehow to have her website up? a host? (umm...i'm a little fuzzy on technology but...)? if they heard she was scamming people might they not cut her off? or the company that provides the zen cart program on her page? if they got a lot of complaints... it's worth a shot. nobody wants to be associated with scams. this whole situation makes me so indignant and i didn't even wanna buy anything from her! |
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scarlet
Joined: 07 Apr 2004
Posts: 2287
Location: boston
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| Posted: May 26, 2006 3:38 pm Post subject: |
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meexie wrote:
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| I'm glad I did a search here before buying - dangit! I really like those necklaces! I know that she's sold stuff through cut+paste before - anyone know if she's consigning anywhere? I'd feel much more secure about buying through a second party now that I've read this. |
actually it depends on the site.. i have my work online in another shop and actually hold my merchandise for them. the customer buys through them, pays them, they pay me my cut and i'm responsible for mailing it out.
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meexie
Joined: 08 Apr 2004
Posts: 5999
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| Posted: May 26, 2006 5:17 pm Post subject: |
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hmm. eva666, thanks for the heads-up - I know that cut+paste has the merch on hand, so if I do decide to buy a necklace, I'll be sure to do it through a site like that.
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"I hate that they're giving tea a bad name. Tea is a peaceful, gentle drink." - Teahugger |
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mikan
Joined: 08 Feb 2005
Posts: 1888
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| Posted: May 27, 2006 12:37 am Post subject: |
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| eva666 wrote: |
| though if i were *her* i would have chewed out my boyfriend for flaking and not telling me, sent you the ORIGINAL necklace you ordered (why was that not an option if it had never been mailed??) along with a coupon for $ off of a future purchase for all the inconvenience. |
i thought maybe the boyfriend forgot to mail the package with the CUSTOMS form.. but re-reading it, i think perhaps maybe he just never mailed the package. i don't know why she didn't send out the original package then.. :x
i'm so sorry to hear this happened to you! i mailed a package internationally and received an e-mail a week later saying the package had not yet been received, but i told my customer that international shipping takes a bit longer, and even if the shipping is guaranteed within a week, that doesn't take into account customs... thankfully, she e-mailed me back saying she received the package.
i do hope things get sorted out and that you could at least get a refund for the amount you paid.. :x if you can't get the refund through paypal, contact your bank or credit card company and see if they can do anything about it.
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pinku
Joined: 19 May 2006
Posts: 5
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| Posted: May 30, 2006 12:33 am Post subject: |
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UPDATE: On May 29, nine weeks after making payment, I received the necklace I paid for and another additional necklace to make up for this whole debacle.
I FINALLY received an email from the vendor last week apologizing. She said the package had been sent back and that she did not know why. She apologized for her lack of response and admitted that she had acted 'immature' - her words not mine. She said that she had sent off the package again and hoped that it would get there this time.
FINAL THOUGHTS: This is the first time that I have NOT been excited to receive a package in the mail. I really had to work to get this one. Of course the necklaces are just as described but after such a big delay (due to the seller's crappy customer service skills) I just wasn't excited. I really wouldn't have minded such a big shipping delay IF the seller had actually responded to my emails. To me no response meant that she was shady or didn't care.
Anyway ladies, I hope that you don't have to go through a similar experience. Thanks for your advice and support!! |
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Shade
Joined: 15 Apr 2004
Posts: 875
Location: NJ
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| Posted: May 30, 2006 1:16 pm Post subject: |
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Yeah, I don't blame you for not being excited. I think I'd feel weird and bitter about even wearing those necklaces at all if I'd been put through such an ordeal just to get them (not saying you should, hopefully you don't! that's just the way I am). I know I don't plan on supporting her after hearing something like this, regardless of the fact that other people have had good experiences. And that also applies to supporting her by buying through the people who consign her. I'm sorry to hear you had such a bad time, but I'm glad it finally worked out for you in the end!
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meexie
Joined: 08 Apr 2004
Posts: 5999
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| Posted: May 30, 2006 6:00 pm Post subject: |
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| pinku wrote: |
| She apologized for her lack of response and admitted that she had acted 'immature' - her words not mine. |
I hope this has been a good learning experience for her and that she's got a better sense of how to run the customer service and delivery portion of the business...especially 'cause I still want some of that jewelry!
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kate
Joined: 07 Apr 2004
Posts: 2789
Location: michigan
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| Posted: May 30, 2006 6:24 pm Post subject: |
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didn't yet another person on here post a while ago on la vida saying that they had trouble with her? I feel like there have been a couple different posts.
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Marsushi83
Joined: 22 May 2008
Posts: 2
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| Posted: May 22, 2008 3:51 pm Post subject: |
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Hey Pinku!
Don't let this one slide just yet. She has "mailed" my packages 3 times now. I now see she's a scammer, and I highly doubt you will ever receive your necklace. I placed my order January 25th. It has been four months now, and I haven't seen a thing. Keep me posted on your shipment. :) In the meantime, I'm going to try hardest to get my money back. |
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technicolorsarah
Joined: 23 Jul 2007
Posts: 816
Location: DFW
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Marsushi83
Joined: 22 May 2008
Posts: 2
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| Posted: May 22, 2008 8:38 pm Post subject: |
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| OMG! I got my money back! I wrote to the local shops in my area about her, she heard from them, and I immediately received a refund. It's been what? 4 hours? I haven't heard from her in 3 weeks? She said she receives hundreds of emails a day, and just can't keep up with it all. Maybe she really is in over her head, but if she's that overwhelmed, and if her jewelry is that popular, wouldn't you think she would hire somebody to help her out? I honestly didn't expect a thing from her- with money or the jewelry. I halfway feel bad as I now think she is somewhat legit, but if she can't handle her website, etsy account, and craft shows, she needs help, or she needs to cut back on her workload. As consumers, this isn't fair for us. |
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Meegie
Joined: 09 Apr 2004
Posts: 1029
Location: pittsburgh
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| Posted: May 30, 2008 8:22 am Post subject: |
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I didn't see this thread until today, but I just wanted to chime in-
yeah. I've defnitely heard some things about this particular seller before.
I think it really sucks.
And I've actually bought a brooch from her before- but it was at a craft show (about 3 years ago?)... I love her jewelry, but I will probably not buy from her again now.
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kattwalk
Joined: 07 Apr 2004
Posts: 3004
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| Posted: May 30, 2008 2:31 pm Post subject: |
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| wow after two years this merchant is still dealing in the same way? |
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